TEVOZE LLC respects your privacy and is committed to protecting the personal information you provide when using our website or purchasing our travel products.
1. Information We Collect
When you place an order, contact us, or use our website, we may collect information such as:
- Name
- Billing and shipping address
- Email address
- Telephone number
- Order and transaction information
- Information you provide when contacting customer service
- Technical information such as IP address, browser type, device information, and website usage data
2. How We Use Information
We may use collected information to:
- Process and fulfill orders
- Arrange shipping and delivery
- Process payments
- Provide customer service
- Respond to inquiries
- Process returns, exchanges, and refunds
- Prevent fraud and unauthorized transactions
- Improve our website, products, and services
- Comply with legal and regulatory requirements
3. Payment Information
Payments may be processed through third-party payment processors.
TEVOZE LLC does not intentionally store complete payment card numbers or CVV security codes on its own systems. Payment information may be handled by third-party payment providers in accordance with applicable security standards, including PCI-DSS requirements.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to maintain website functionality, remember preferences, understand website usage, and improve the user experience.
You may be able to control cookies through your browser settings.
5. Information Sharing
We may share personal information with service providers when reasonably necessary to operate our business, including:
- Payment processors
- Shipping and delivery providers
- Website hosting providers
- Technology and analytics providers
- Customer service providers
We may also disclose information when required by law, legal process, or governmental request.
We do not sell personal information for monetary consideration.
6. Data Retention
We generally retain order and transaction information for 7 years after an order is completed, or for as long as reasonably necessary to fulfill legal, accounting, tax, fraud-prevention, dispute-resolution, and business requirements.
Other personal information may be retained for shorter or longer periods depending on the purpose for which it was collected and applicable legal requirements.
7. California Privacy Rights
California residents may have rights under the California Consumer Privacy Act (CCPA) and other applicable California privacy laws.
Depending on applicable law, California residents may have rights to:
- Know what categories of personal information are collected and used
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of personal information, subject to legal exceptions
- Opt out of the sale or sharing of personal information where applicable
- Receive information about how personal information is collected and used
- Exercise privacy rights without unlawful discrimination
TEVOZE LLC does not sell personal information.
To submit a privacy request, California residents may contact:
We may need to verify your identity before completing certain privacy requests.
8. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
10. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites.
11. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.